Serenity Soirées Launch Raffle – Terms and Conditions

1. Promoter

The promoter of the raffle is Serenity Soirées, ABN 46978879038, located at Logan Region.

2. Eligibility

• Eligibility: The raffle is open to individuals who are residents of Australia and aged 18 years or older at the time of entry.

• Employees and Immediate Family Members: Employees of Serenity Soirées, their immediate families, and affiliates are not eligible to participate in the raffle.

• Proof of Identity: Entrants may be required to provide proof of identity upon request.

• Entry Restrictions: The raffle is void where prohibited by law.

3. Raffle Details

• Raffle Draw Date: The winner will be drawn live at the Serenity Soirées Official Launch Event.

• Number of Entries: Each valid entry will count as one chance to win.

• Winner Notification: Winners will be notified within 48 hours of the draw date by phone or email, if the winner is not in attendance at the Launch event.

4. Prizes

• Grand Prize: $10,000 worth of wedding décor services from Serenity Soirées. This includes decorations, floral arrangements, table settings, and event styling. (Entry fee: $50)

• Second Prize: $2,000 worth of proposal décor services from Serenity Soirées, including proposal setup, décor, and floral arrangements. (Entry fee: $40)

• Third Prize: $2,000 worth of baby shower décor service from Serenity Soirées, including the setup décor, and floral arrangements. (Entry fee: $30)

• Fourth Prize: $2,000 worth of glamour picnic décor service from Serenity Soirées, including the setup décor, and floral arrangements. (Entry fee: $20)

• Non-Transferability: Prizes are non-transferable, non-exchangeable, and cannot be redeemed for cash or any other service or product.

• Validity of Prizes: The prize is valid for use within 12 months from the draw date, subject to availability and Serenity Soirées’ event booking terms and conditions.

5. Entry Process

• How to Enter: To enter the raffle, participants must purchase a raffle ticket (e.g. $50 to win wedding décor or $40 to win proposal décor).

• Multiple Entries: Participants are allowed to enter multiple times by paying the appropriate entry fee for each separate entry.

• Payment: Entry fees must be paid at the time of submission through this website. No entries will be valid until full payment is received.

6. Winner Selection

• Winner Announcement: Winners will be announced during the event, and they will also be contacted by phone and/or email. If a winner is not present at the event, they will be notified within 48 hours.

• Prize Collection: Winners must claim their prize within 14 days of being notified. Failure to claim the prize within this time frame will result in a redraw.

7. Privacy and Data Collection

• Personal Information: By entering the raffle, participants consent to the collection of their personal details (name, contact details) for the purpose of managing the raffle and notifying winners.

• Usage of Data: Personal information, including images, may also be used for promotional purposes by Serenity Soirées, unless the entrant opts out by contacting Serenity Soirées directly. The use of images for promotional purposes will be included as part of the raffle process, unless otherwise stated by the entrant.

• Third-Party Sharing: Serenity Soirées will not share participants' data with any third parties without consent, except for the purpose of administering the raffle.

8. General Terms

• Acceptance of Terms: By entering the raffle, participants agree to abide by these terms and conditions.

• Modification or Cancellation of the Raffle: Serenity Soirées reserves the right to cancel, modify, or suspend the raffle in the event of unforeseen circumstances. Any changes will be communicated to entrants through the contact details provided.

• Right to Disqualify: Serenity Soirées reserves the right to disqualify any entrant who tampers with the entry process, provides false information, fails to comply with these terms and conditions, or if their credit card is flagged as fraudulent.

• Force Majeure: Serenity Soirées is not responsible for any delays or failures in the performance of the raffle caused by circumstances beyond its control.

9. Conditions of Sale (CS)

• Payment Terms: All entry fees must be paid in full at the time of entry to be eligible for the raffle. Last-minute tickets may be purchased up to 1 hour before the draw. This 1-hour window will allow Serenity Soirées to confirm the eligibility of last-minute entries.

• No Refunds: Once an entry fee is paid, it is non-refundable.

• Prize Delivery: The winner is responsible for any additional costs that incurred in connection with receiving or using the prize, including travel, accommodation, and other incidentals not included in the prize.

10. Additional Conditions (AC)

• Publicity: By entering the raffle, winners consent to the use of their name, image, and voice for promotional purposes, without any additional compensation, unless prohibited by law.

• Eligibility Verification: Serenity Soirées reserves the right to verify the eligibility of any winner before awarding the prize.

• Dispute Resolution: Any disputes arising from the raffle shall be subject to the laws of the relevant jurisdiction, and Serenity Soirées will take reasonable steps to resolve any issues.

• Liability Limitation: Serenity Soirées is not liable for any loss, damage, or injury arising from participation in the raffle or use of the prize. This includes, but is not limited to, damage, loss, or injury resulting from the use of any general décor services.